I am extremely impressed with the work and attention to detail. I feel like you all took a personal interest in this car and it showed in the work performed. Thank you for helping me through this phase of restoration and I hope to do more business with you in the future. Great Job!!
Thank you so much for all you've done. You run a wonderful business, and it is no wonder why all you hear is "Universal Collision." You do an excellent job. Also, thank you for sending the gift basket. It was a wonderful suprise.
Recently when I was involved in an accident, my insurance company provided me with the opportunity to use Universal Collision to have my car repaired. Universal Collision was able to pick up my car and tow it to their shop and make all the repairs that were needed to get me back in my car.
Their attention to every detail was handled quickly and professionally. It's great knowing that there is still companies in the business of providing the best service possible to their customers when they really need it.
One evening, on the way home from work last August, someone pulled out into traffic and hit the left rear quarter panel of my 2002 Camry. While that was not a pleasant experience, the one I had with Universal Collision was - from the time the claim was adjusted by GEICO there on-site to when the car was ready for pick-up. Universal made everything, from start to finish, both convenient and satisfying. They went the "extra mile" when they found additional damage to my car (under the bumper), which the insurance adjustor was unable to detect when adjusting the claim. Digital pictures of this revealed damage to my Camry were e-mailed to me, along with Universal Collision contacting the adjustor to obtain additional funds from the insurance company to cover the difference in cost. When Sheryl Driggers walked us through the final inspection of the vehicle, the car looked "brand new" again - not only from a paint and body standpoint, but from how clean it was when it was returned to us!
I recently spoke with an individual who had a mutually positive experience with Universal Collision. We both agreed that they are professional, easy to work with, and deliver what they promise.
With the above said, I would like to recommend, without reservation, Universal Collision to anyone needing paint and body work done to their automobile.
Mr Driggers, I just picked up my car from being repaired in your body shop today, and wanted to report how extremely satisfied I was with the way Universal Collision takes care of business!
In my experience with car repair in Tallahassee, I have never been fully satisfied with the job completed. You and your colleagues have given me every reason to want to come back for future services and to also spread a positive message with your name among my friends around town.
Thank you for being so efficient in fixing my brand new car! Your office staff's professionalism goes a long way! Everyone was most helpful, friendly , and supportive in securing me a rental car, making sure my hunger needs were met, and apologizing for the dust caused from remodeling. It is not often that 'compliment' letters are written, so I wanted to take the opportunity to commend you and your staff.
Thank you again, and keep up the great work.